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For Sofortüberweisung DE, Mastercard, Visa:Privacy Notice - Collect1.Data controller We, Worldline Financial Solutions SA/NV, are the data controller for the processing of your personal data described in the present privacy notice. Here are our contact details Worldline Financial Solutions SA/NV Leonardo Da Vincilaan / Avenue Leonardo Da Vinci 3 1930 Zaventem Company number: 0886.476.763 2. What kind of personal data are we processing and from which source do your personal data originate? What personal data will we use? Financial data, external data and social data being
- the personal data that you need to provide when you have chosen the payment method, or
- any other personal data that you provided to our customer (being the online webshop from which you are currently purchasing goods or services) and that our customer is sending to us. It is the online webshop that decides if it sends us personal data and what personal data it sends to us.
More specifically:
- Account data such as the credit card number, CVC code, the bank account number;
- Identifying data such as your first and last name, your unique identifier;
- Communication data such as e-mail address, telephone number;
- Contact data such as your home address, the delivery address;
- Transactional data such as type of good you have purchased, data of the purchase, use of a voucher;
- All of your personal data processed by us have been provided by you, either today or in the past, either directly to us or to your vendor which has forwarded your personal data to us.
3. Why are we processing your personal data and what is the legal basis for the processing? i) We process your personal data in order to perform the payment of the purchase you are doing on a webshop and to keep your vendor informed regarding the execution of this payment. The legal basis for this processing is the performance of a contract to which you are a party, with other words the processing enables you to pay your online purchase to your vendor. ii) We process your personal data with the aim of detection and prevention of fraudulent payments. The legal basis for this processing is the pursuit of our legitimate interest to protect the online payment business against online fraud. iii) We process your personal data in order to respect our legal obligations set out in the applicable legislation relating to the fight against money laundering and the financing of terrorism. We also process your personal data to comply with requests we could receive from law enforcement authorities or other legal or administrative authorities. The legal basis for this processing is either the compliance with a legal obligation to which we are subject or the necessity of the processing of your personal data for the performance of a task carried out in the public interest. 4.With whom are we sharing your personal data? The intervention of other parties is needed in order for us to perform the payment of the purchase you are doing on a webshop and to detect whether a payment is fraudulent. Those other parties are parties with whom we have a contractual relationship and that provide services for and assistance to us. It may also happen that, in order for us to respect a legal obligation, we have to send your personal data to judicial or administrative authorities. For example, in some circumstances, the law prescribes us to send some information to the Financial Intelligence Processing Unit (CTIF – CFI). In some cases, the processing of your personal data may be necessary for the performance of a task carried out in the public interest and we could be asked by law enforcement authorities or other legal or administrative authorities to provide them with your personal data. For example, the police could ask us some information. 5.Do we intend to send your personal data to a third country outside the European Economic Area that does not provide an adequate level of protection according to the European Commission? If we do so, we shall make sure to conclude a contract with such recipient in order to assure that the processing of your personal data performed by the recipient is done in accordance with the provisions of the GDPR. If you desire to have a look at this contract, then you are welcome to do so during office hours (9 a.m. to 5 p.m.) at the premises of Worldline Financial Solutions SA/NV (see section 1). When visiting the premises please make sure to have your identity card or passport with you. 6.What are the criteria used to define the period for which your personal data are stored? As we provide payment services, we are required by the law to keep information regarding the purchase you are doing online for a defined period of time. Therefore, we will store your personal data for the period of time we are legally obliged to do so, being 10 years as from the moment we receive the personal data. One exception applies to the above, namely in view of the CVC code that you provide when you pay with a credit card. The retention period for this CVC code is maximum 2 hours as from the moment that we receive it. 7.What are your rights and where can you lodge a complaint? As far as you are entitled to do so and provided that all the conditions prescribed by the applicable law with regard to the protection of personal data are respected, you have the right to request access to, rectification of or erasure of your personal data, to request restriction of, or to object to, processing concerning you as a data subject, as well as the right to data portability. If you want to exercise the rights mentioned hereunder, please address a motivated written request by letter, to our registered office (see above) or by e-mail to privacy@fs.Worldline.com and mention in this letter or e-mail your name, address and telephone number where you can be reached during office hours. Please also enclose a copy of both sides of your identity card or passport (we need your name, date of birth and expiry date of the document but you may mask all other info) and specify in detail the exact measure you request. You are also hereby informed that you have the right to lodge a complaint with the competent supervisory authority. 8.What is the nature of the requirement to provide us with your personal data and what are the consequences if you do not provide us with your personal data? Depending on the purpose of the processing of your personal data, the provision of the personal data is either a contractual or a statutory requirement. In some cases, as hereabove explained, we process your personal data in order to perform the payment of your online purchase and to keep your vendor informed regarding the execution of this payment. In those cases, the provision of your personal data is a contractual requirement as it is linked to the payment of a purchase you are doing on a webshop. In other cases, the provision of your personal data may be a statutory requirement (for example when we need to respect our legal obligation related to the fight against money laundering and financing of terrorism or when we have to comply with request from competent authorities). If we do not receive your personal data that are needed in order to perform your payment according to the payment method you have chosen, you will not be able to pay your online purchase via this payment method.